These Terms of Use ("Terms") govern your use of the Zunera mobile application, the website at zunera.click, and related services (together, the "Service"), operated by TapNode S.A.L. ("TapNode", "we", "us", or "our").
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
These Terms apply subject to mandatory consumer protections and other rights that cannot lawfully be excluded.
1) What Zunera provides
Zunera provides tools for recording meals, estimating nutrition, reviewing calorie and macronutrient targets, logging water and weight, viewing recorded progress, and managing optional eating-window preferences.
Features may vary by app version, device, region, subscription, and availability.
The website describes the product but does not itself provide a medical consultation, nutrition diagnosis, or personalised treatment.
2) Eligibility and responsible use
You must be legally able to accept these Terms or have valid authorisation where applicable law permits it.
The Service is not designed as a children's nutrition service. General calorie estimates and fasting features do not establish suitable nutrition for children or adolescents.
You are responsible for deciding whether a feature is appropriate for your circumstances and for obtaining professional guidance where necessary.
If you use the Service on behalf of another person, you must have an appropriate right to provide their information and must not use the Service to make medical decisions for them.
3) Nutrition estimates and AI limitations
Meal recognition, ingredient identification, portion estimates, calorie values, macronutrient values, activity estimates, and other calculated outputs may be incomplete or inaccurate.
Photos cannot reliably reveal all ingredients, preparation methods, added oils, hidden allergens, or exact quantities. Text descriptions may omit information needed for an accurate estimate.
Review the output and correct information before relying on it. Where accuracy matters, use suitable measurements, packaging information, or advice from a qualified professional.
The Service does not guarantee identification of allergens or suitability for a medical diet.
Any progress illustration, projected weight change, or estimated time to a goal is an indicative scenario rather than a promise. Results depend on many factors outside the Service.
4) No medical advice
Zunera is a general lifestyle and nutrition tracking tool. It is not a medical device, healthcare provider, or dietetic consultation service.
The Service does not diagnose, treat, cure, or prevent disease. Its information does not replace professional medical or nutritional advice.
Consult a qualified healthcare professional before making significant dietary changes, following a calorie target, or trying fasting, particularly if you:
- Are pregnant or breastfeeding.
- Are a child or adolescent.
- Have diabetes or another medical condition.
- Take medication affected by food intake.
- Have a history of an eating disorder.
- Have been advised to follow a medically supervised diet.
Entering a health condition into your profile does not mean that the app's estimates account for that condition.
Do not use the Service for emergency care, medication dosing, or decisions requiring clinically validated measurements. Do not delay professional care because of information shown in the app.
5) Your records and content
You keep your rights in the descriptions, photos, diary entries, and other content you submit ("Content").
You give us permission to process your Content only as needed to provide the requested features, operate and protect the Service, and handle it as described in the Privacy Policy. This includes processing by service providers used for those purposes.
You are responsible for ensuring that:
- You have the right to submit the Content.
- It does not unlawfully disclose another person's information.
- It does not infringe intellectual property or other rights.
- It is accurate to the extent needed for your intended use.
Do not upload unnecessary identifying or sensitive information.
6) Local storage and connectivity
The diary uses local device storage. Cloud backup and cross-device synchronisation are not guaranteed features.
You may lose locally stored records if your device is lost, damaged, reset, or if app data is removed. Device backups, where enabled, are managed under the relevant provider's terms and settings.
Online analysis, purchases, purchase restoration, and other network-dependent functions require connectivity and availability of the relevant services.
We do not guarantee that every function will remain available offline or that locally stored data can be recovered by support.
7) Acceptable use
You must not:
- Use the Service for unlawful, fraudulent, or abusive purposes.
- Submit Content you have no right to process.
- Attempt to access another person's information.
- Interfere with the Service or introduce malicious code.
- Bypass purchase controls, access restrictions, or reasonable usage limits.
- Automate access in a way that disrupts the Service.
- Reverse engineer protected parts of the Service except where applicable law permits it.
- Present the Service's estimates as a professional medical diagnosis or a verified laboratory result.
We may apply reasonable limits to protect availability, security, and processing capacity.
8) Paid features and subscriptions
Some features may require an in-app purchase or subscription.
The available product, price, currency, billing period, included features, and any trial or introductory offer are displayed before you confirm a purchase.
Purchases made through the App Store are billed by Apple under the applicable Apple terms.
Auto-renewing subscriptions continue until cancelled in accordance with the purchase terms and your Apple account settings. A trial or introductory offer may convert to a paid subscription at the disclosed price unless cancelled within the applicable period.
Manage or cancel subscriptions through:
iPhone Settings → your name → Subscriptions
Deleting the app or stopping use does not cancel a subscription.
Access normally continues for the remaining paid period after cancellation, subject to the applicable store terms and mandatory law.
Refund requests for purchases billed by Apple should be submitted through Apple's refund process. Any mandatory refund or withdrawal rights remain unaffected.
Purchase restoration depends on the product, your Apple account, and App Store eligibility. Contact support if you experience an issue.
We do not guarantee that a trial, introductory offer, or a particular subscription product will be available to every user.
9) Intellectual property
The Zunera name, website design, application interface, software, and materials supplied by us are owned by TapNode or its licensors, except for your Content and third-party materials identified as such.
Subject to these Terms and applicable store terms, you may use the app for its intended purposes.
These Terms do not transfer ownership of the Service or grant a right to copy, redistribute, sell, or commercially exploit its protected materials without permission.
10) Privacy and third-party services
Our handling of information is described in the Privacy Policy at:
https://zunera.click/privacy
The Service relies on third parties, including Apple, OpenAI, Adapty, and infrastructure providers. Their services may be governed by separate terms and policies.
Some Content must be transmitted to third-party providers to perform a requested online feature. Review the Privacy Policy before submitting sensitive information.
We remain responsible for our own obligations under applicable law. We cannot guarantee uninterrupted availability of services operated by others.
11) Availability and changes
We may update the app, modify features, apply reasonable usage limits, or discontinue parts of the Service.
Where required by law, or where a change materially affects a paid entitlement, we will provide appropriate notice and any remedies required by applicable law.
Updates may be necessary for compatibility or security. Older app versions may stop supporting online functions.
The Service is not guaranteed to operate without interruptions, errors, or loss of data.
12) Suspension and termination
You may stop using the Service at any time. You must separately cancel an active subscription through your Apple account if you want to prevent future renewal.
We may restrict or suspend access where reasonably necessary to address abuse, security risks, unlawful use, or material breaches of these Terms.
Where appropriate, we will provide notice and an opportunity to resolve the issue. We may act without advance notice where immediate action is reasonably necessary.
Suspension does not remove any mandatory consumer rights or automatically determine entitlement to a refund.
13) Disclaimers
To the extent permitted by applicable law, the Service is supplied on an "as available" basis.
We do not promise that the Service will produce a particular weight, health, fitness, or nutritional outcome, or that every estimate will be accurate.
Nothing in these Terms excludes a warranty, remedy, or protection that applicable law does not allow us to exclude.
14) Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of the Service, or for losses caused by reliance on an estimate without appropriate review.
This provision does not exclude or limit liability for fraud, wilful misconduct, death or personal injury caused by negligence where such exclusion is prohibited, or any other liability that cannot lawfully be excluded or limited.
Your mandatory statutory rights remain unaffected.
15) Apple-specific provisions
Where you obtain Zunera through the App Store, the applicable Apple distribution terms and licence conditions also apply.
Apple operates the App Store and billing service. TapNode operates Zunera and handles app support through support@zunera.click.
These Terms do not replace Apple's applicable licence terms or create an obligation for Apple to support Zunera.
Nothing on this website states or implies that Apple endorses Zunera.
16) Changes to these Terms
We may revise these Terms to reflect changes to the Service or legal requirements.
The current version will be published at:
https://zunera.click/terms
We will update the effective date and provide additional notice where required. A material change will not remove rights you already have under mandatory law.
17) General provisions
If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent legally permitted.
A failure to enforce a provision on one occasion does not waive the right to enforce it later.
These Terms do not deprive consumers of mandatory protections under the laws applicable to them, including protections relating to their habitual residence and access to competent courts.
Please contact us first if you have a concern so we can attempt to resolve it. This does not restrict your right to seek a statutory remedy or contact a regulator.
18) Contact
For support or questions about these Terms:
TapNode S.A.L.
Email:
support@zunera.click
Website:
https://zunera.click